Frequently Asked Questions
Everything you need to know about saving 50% on Uber Eats with Penguin Eats.
Delivery apps charge restaurants heavy commissions on every order. We place your order directly and pass those savings to you — 50% off your cart total, shown upfront before you pay.
Start a group order on Uber Eats, add your items, then copy the share link (it looks like ubereats.com/group-orders/…/join). Paste that link on our order page so we can see your cart and quote your discounted price.
Same as ordering normally. We place your order shortly after payment, send you a live tracking link, and your food arrives on Uber Eats' usual timeline — same drivers, same restaurants.
No subscription, no hidden fees. You pay the discounted amount we quote, we place the order, you track it live. Same food, same delivery — just a smarter way to order.
After you connect to chat, we send payment details for Cash App, Venmo, or Crypto. Send the exact amount shown — partial payments won't be processed.
You can add a tip during checkout on our site before you pay. Tips go through with your order total — totally optional, but always appreciated by drivers.
Message us on Telegram with your ticket number or tracking link. We'll help you sort it out. Unclear instructions or stolen orders will not be replaced — contact your driver when possible for questions and replacements.
Orders are accepted when our order page is open. Hours can vary — check the site before you order. Orders near store closing may have a high cancellation rate (please ensure prep & delivery time). For retail stores, items may be substituted or cancelled with no refund or replacements.
How to get your group link
Still have questions?
Our team replies on Telegram — fastest way to get help.